Privacy Policy

1. Introduction

At NASA Wear, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information when you use our website:

- Personal Details: Name, address, phone number, and email address.

- Payment Information: Credit card details and billing address (processed via a secure third-party payment gateway).

- Order Information: Products you have purchased, including custom designs and personal preferences.

- Technical Data: IP address, browser type, device information, and browsing activity on our site (for the purpose of improving our website and user experience).

3. How We Use Your Information

We use your personal information for the following purposes:

- To process and fulfill your orders.

- To communicate with you regarding your orders, including confirmations, updates, and customer service inquiries.

- To send marketing communications (if you have opted in).

- To improve the functionality and performance of our website.

- To comply with legal obligations, such as tax and reporting requirements.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, such as payment processors and shipping companies, in order to fulfill your order. These third parties are required to maintain the confidentiality of your information.

We may also disclose your personal information if required by law or in response to a legal request.

5. Data Security

We take reasonable precautions to protect your personal information from misuse, loss, or unauthorised access. All sensitive data, such as payment details, is encrypted and processed through secure third-party payment gateways.

6. Cookies

We use cookies to enhance your browsing experience and improve the functionality of our website. Cookies are small data files stored on your device to help us track usage patterns, store preferences, and remember your login details. You can disable cookies through your browser settings, but this may affect some website features.

7. Accessing and Updating Your Information

You have the right to access, correct, or request deletion of your personal information at any time. Please contact us to make such requests. We will respond to your request within a reasonable timeframe.

8. Marketing Communications

If you have opted to receive marketing communications from us, you may unsubscribe at any time by following the instructions in the email or by contacting us directly.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have the information removed.

10. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.